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WHY STAX FEATURES?
We provide excellent service and consultation for any FSC Full Size Cable or 2.0 Two Tower wakepark project. Our product is build to last over decades, strong structure, great designs and the largest selection on the market with over 200 items in our new 2025 catalog.
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CAN YOU MAKE CUSTOM FEATURES?
We work confidential according to your building plans, drafts and blueprints. Our team can also help you with unique features, creating something beyond stereotype. STAX team is always willing to help you. Requests welcome.
HOW TO ORDER?
Let us know what features you like best. Ask us for the new 2025 catalog or download it on this website. We have Euro pricelist available and can convert to USD according to the daily currency converter. Please ask us for discounts on package and bulk orders. We also have promotional sales just follow us on social media.
WHAT ARE THE PAYMENT TERMS?
To confirm your order we usually need a deposit and full payment prior to shipping. For large projects and some other cases we can offer finance options.
WHAT IS THE PRODUCTION LEAD TIME?
In most cases we produce a single rail within a week and a starter package in less than 3 weeks. Lead time also depends on queue and low or high season.
WHAT ARE THE TRANSPORT TERMS?
We are close to the two biggest ports in Bangkok, Thailand and easy worldwide access is granted. We offer FOB (free on board), Exworks, CIF (cost,insurance,freight), and door to door transport services in over 50 countries. We provide all documents and paperwork for clearance in your country. Transport usually takes 1-2 weeks in Asia and Australia, 3-4 weeks in Europe and 4-6 weeks for North and South America. Please ask us for a free quote to a specific port in your country.
HOW TO SET UP THE OBSTACLES?
Our product comes with a full set up manual and tool set, all you need is a forklift, truck, crane or manpower to unload, this really depends on the pieces. All pieces will be lifted directly into the water. Installation will be explained step by step in the manual. We also offer an online live support or arrange technical onsite support upon request. Concrete anchors are not included and have to be premade for bringing the features in the final position. We do offer a free anchoring plan for all our products and give you various options how to make them.
DO YOU HAVE WARRANTY?
We stand for our product and since 2013 we give our customers a worldwide 5 year warranty that will cover all material and manufacturing failures for all features.
WHAT ABOUT MAINTENANCE?
The structure and the body of the features are pretty much maintenance free. Just clean and keep the features tidy is the only thing we recommend.
5 Year Worldwide Warranty
Shipping Service to more than 50 Countries
HDPE
Our own HDPE (polyethylene) mixture for extreme weather conditions with anti UV and extra high surface density components. 100% virgin HDPE non recycled for maximum performance, environment friendly, non toxic and long lasting life expectancy.
PS,XPS
Full styrofoam (polystyrene) core. CNC cut and embedded in our features.
PLUG and PLAY
Easy set up, flawless connections with our custom ridge and slot system. Extra durable joints with fusion welded connections.
SET UP
We provide tools and detailed set up manuals for all our features
TECH
we use hot corner bending and fusion welding machines for the strongest connection on the market. Original German extrusion welding hand tools from the inventor of extrusion welding technology in use since 2013.
CUSTOM
Your vision, your project. Our team can help from A-Z, survey, park layout, cable system, waterpark equipment, features, business plan, water treatment, logistics, maintenance, upgrades and more.
Riders are not only amazing on the water. Our international pro team is fluent in various languages and keen to help you with improving your park, custom features, set up, events, camps, technical support and more. Get in touch for detailed information.